If you need service or assistance, we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If electriclty goes off:
Learn how long power will be off by calling the power company.
l If service is to be interrupted 24 hours or less, keep freezer closed. Most food will stay frozen.
9 If service is to be interrupted longer than 24 hours, do this:
1.Remove all unfrozen food and store in a frozen food locker. OR...
2.Place 2 Ibs. (0.9 kg] of dry ice in freezer for every cu. 17of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry ice burns.
3.If neither food locker storage or dry Ice is avail- able, use or can perishable food at once
l The length of time food will stay frozen depends on several factors. For instance. a full freezer WIIIremain cold longer than a freezer partially filled And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, If the food still contains ice crystals, it may be safely refrozen, aI- though the quality and flavor may be affected Use this food as soon as convenient If the condition of the food is poor or is In any way questlonable, It is wise to dispose of it
If freezer stops running:
l Check to see if power cord IS plugged tnto the outlet.
l Check fuse box or circuit breaker
l Check electric company for a power failure. l Be sure Temperature Control is turned ON
If compressor seems to run too long:
l Check to see that condenser, located on back of freezer, is free of dust and lint.
lOn hot summer days or If room is hot, compressor will run longer to provide the correct amount of cooling.
l If large amounts of unfrozen food have been put into the freezer, compressor will run longer.
l Check to see that there IS enough air circulation space above and in back of the freezer
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| FSP | IS a reglsiered | trademark | of | WhIrlpool |
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| for quality | ports | Look | for this | symbol | |||||
FSP |
| of | quality | whenever |
| you | need | a | replacement | part | |||
| for | your | WhIrlpool | appliance | FSP | replacement | |||||||
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| parts | WI/I 111rlghi | and | work | right. | because | they are | |||||
8 | made | to | the | same | exacting |
| specfllcatlons | used | |||||
| to | bulld | every | new WhIrlpool | appliance |
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2. If you need assistance*...
Call Whlrlpool
Contlnental U.S. . . . . . . . . . . . (800)
and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satrsfac- tory operation from your appliance or, if service is necessary, recommend a qualified sen,ice company in your area.
3. lf you need servic&...
Whirlpool has a na-
tionwide network of franchised
States To locate
APPLIANCES | - | HOUSEHOLD- |
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8. REPAIR |
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WHIRLPOOL APPLIANCES |
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FRANCHISED | TECH~CARE | SERVICE | FRANCHISED | |||||||
SBHL’I(‘E |
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XYZ SERVICE CO |
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123 Maple |
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4. If you have a problem*...
Call our
Mr. Stephen E.Upton
Senior Vice President
Whirlpool Corporation
Administrative Center 2000
*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.
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