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If you need service or assistance, we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things iou can find and fix yourself without tools of any kind
If electricity goes off:
Learn how long power WIII be off by calling the power compar i
l;f service ISto :~e interrupted 24 hours or less, keep freezer closeo Most food WIII stay frozen
l if service ISio ne interrupted longer than 24 hours, do this
1.I?emove 0 Jnfrozen food and store in a frozen fooa locker OR...
2.Place 2 Ibs. (0 9 kg] of dry Ice in freezer for every cu ft of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry Ice burns.
3.If neither fo#X iocker storage or dry Ice IS avail- able. use or can perishable food at once
l
swse | to dlspor+ | of it |
If freezer stops running:
9 Check to set if power cord IS plugged into the
niltlet
9 Check ‘use bL TXor circuit breaker
l ‘Ckjeck electn, company for a power faililre l Be sure Temperature Control IS turned ON
If compressor seems to run too long:
9 Check to see that condenser, located on buck of freezer, ISfree xf dust and lint
lOn hot summer days or if room IShot, compressor will
runlongerto~rovldethecorrectamouniofcoollng
l If large amounts of unfrozen food have been put into the freezer, compressor WIII run longer
l Check to see that there IS enough air clrculatlon space above and in back of the freezer
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2. If you need assistance*...
Call Whirlpool
telephone | number. | Dial | free from: |
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Continental | U.S. | . . . . . . . . . . . (800) | ||||
Michigan |
| . . . . . . . . . . . . . . . . . . (800) |
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Alaska | & | Hawaii | . . . . . . . . . . (800) | |||
and talk | with | one | of our | trained Consultants | The |
Consultant can instruct you In how to obtain satlsfac- tory operation from your appliance or, tf service IS necessary. recommend a qualified service company in vour area.
3. If you need service*...
| Whirlpool has a na- | |||
| tionwide | network | of | |
- | franchised | |||
| Service | Companies |
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| service | ||
| technicians | are tralned | ||
| to fulfill | the | product |
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| warranty | and | provide |
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| service, | |||
1 FRANCHISED SERVICE 1 | anywhere | In the United | ||
| States | To | locate |
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sewice | assistance | telephone | number (see Step 2) or | ||||||
look in your telephone | directory Yellow Pages under: | ||||||||
APPLIANCES | - | HOUSEHOLD- |
| ELECTRICAL | APPLIANCES- | ||||
8 | REPAIR |
| OR | MAJOR | - | REPAIRING | 8 PARTS | ||
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HHIRLPDOL | APPLIANCES |
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| WHIRLPOOL | APPLIANCES |
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FRANCHISED TECH~CARE SERVICE |
| FRANCHISED TECH~CARE SERVICE | |||||||
SEH\ | I(‘& | ro.H/!4n/h:.s |
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| .5I;H\‘I~‘t | (‘Oil/‘\ | ||
XYZ SERVICE CO |
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| XYL SERVICE CO |
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123 Maole |
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| 123 Maple |
| 399 9999 | |||
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| WASHING | MACHINES. DRYERS |
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| 8 |
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| WHIRLPOOL | APPLIANCES |
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| FRANCHISED | IECH~CARE | SERVILF |
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| .YtH\‘I(‘E | r’o.wl!t.\lFi |
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| XYZ SEHVICE CO |
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| 121 MaDIe |
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| 999~9999 |
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4. If you have a problem*...
Call our
Mr Stephen E. Upton, Sr.Vice President Whirlpool Corporation
Administrative Center 2000
<If you must call or write, please provide model number, serial number, date of purchase, and a complete description of the problem. This informa tion is needed in order to better respond to your request for assistance.
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