Whirlpool FEP320Y warranty If You Need Assistance Or Service, Before calling for assistance

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our toll-free telephone number for help or calling for service, you will need to provide a complete description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request properly.

1. Before calling for assistance . . .

Perfomtance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothlng will operate

The oven will not operate

The surface unlts will not operate

Control knob(s) will not turn

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper vottage.

A household fuse has blown or a circuit breaker has tripped.

The Oven Selector is not turned to BAKE or BROIL.

The Oven Temperature Control Knob is not turned to a tempera- ture setting.

A household fuse has blown or a circuit breaker has tripped.

Surface units are not plugged in all the way.

The control knobs are not being set correctly.

You are not pushing in before turning.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to BAKE or

BROIL

Turn the Oven Temperature Control Knob to a temperature setting.

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing”on page 18.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

continued on next page

23