Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.

OPERATING PROBLEM

Nothing operates.

Oven will not operate.

Burner fails to light.

CHECK IF WHAT TO DO

. Range is properly connected to gas and
n
Reconnect range to gas and/or electrical
electrical supplies. supplies. (See Installation Instructions.)
n
Fuse has blown or circuit breaker has
n
Replace fuse or reset circuit breaker. In
tripped. case of prolonged power failure, manu-
ally light burners (see page 5).
. Control knob is set in the correct . Set control knob correctly, if needed.
position.
. The flow of combustion and /or ventila-
n
Remove blockage to air flow to and
tion air to the range is blocked. around range.
L Oven Temp Control is turned to a tem-
n
Turn Oven Temp Control to the desired
perature setting. temperature setting, if needed.
. Range is connected to electrical power.
n
Reconnect range to electrical supply.
(See Installation Instructions.)
. Fuse has blown or circuit breaker has
n
Replace fuse or reset circuit breaker. In
tripped. case of prolonged power failure, manu-
ally light burners (see page 5).
. Burner ports are clogged. . Clean with a straight pin (see pages 7
and 9).

Burner flames are uneven.

. Burner ports are clogged.
n
Clean with a straight pin (see pages 7
and 9). If this fails, call an authorized
RoperSM
service technician for service.

Burner flames lift off ports, are

. Contact an authorized RoperSM service

yellow, or are noisy when

technician to check air/gas mixture.

turned off.

Burner makes popping noise

when on.

. Burner is wet from washing. . Let dry.

Control knob(s) will not turn.

. You pushed in knob(s) before trying to . Push in knob(s) before turning.
turn.

Soil is visible on Continuous-

. You broil often.
n
The special finish is designed to

gradu-

Cleaning oven finish. ally

reduce oven soil
during normal
baking or roasting. It is not designed to
keep your oven spotless, only presenta-
bly clean. If you broil often, you may see
oven soil. Follow hand cleaning tips on
page 8.
n
Soil is on door. . The door is cooler than the oven walls.
Soil will be more visible on the door
than other areas in the oven. See hand
cleaning tips on page 8.
. Soil is caused by sugar and starchy . Sugar and starchy spills may leave
spills. stains. See page 8 for hand cleaning
tips.
Use foil on lower rack to catch
these spills.

Cooking results aren’t what

you expected.

. Flame size fits the cooking utensil . Adjust flame size to fit cooking utensil.
being used.
. Pans are the size called for in the . Use correct-size pans.
recipe.
. You are following a tested recipe from . Modify recipe or find a new recipe.
a reliable source.
. The cooking utensils have smooth, flat . Use cooking utensils with smooth, flat
bottoms and fit the surface burners. bottoms.
n
When baking, you have preheated the . Preheat the oven according to recipe’s
oven as the recipe calls for. specifications.
. When baking, you have allowed 1 l/2 . Reposition pans for best air circulation.
to 2 inches (4-5 cm) on all sides of the
pans for air circulation.
m When broiling, you have completely
closed the broiler drawer. w Completely close broiler drawer.
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