TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■Is the appliance wired properly? See Installation Instructions.
Cooktop will not operate
■Is the control knob set correctly? Push in knob before turning to a setting.
■Is the “All Off Lock” cooktop lockout set? See “All Off Lock” section
■Is the cooktop beeping continuously? Wipe debris from the control panel surface.
■Has one or more burners stopped working during use? Allow the cooktop to cool down for 30 minutes then turn the burner on again.
Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
■Do cooktop surfaces become hot?
REMEMBER: When cooktop is in use, the entire cooktop area may become hot.
Cooktop has flashing lights
■Are the lights on the cooktop flashing on and off?
All cooktop control panel lights flash on and off, indicating that one or more keys are permanently pressed.
All cooktop control panel lights Off
Follow the steps below.
1.Make sure the cooktop controls are OFF.
2.Clean the cooktop touch control panel thoroughly. See “General Cleaning” section.
3.If the cooktop lights continue to flash, disconnect power or unplug the cooktop.
4.After 1 minute, reconnect power or plug in the cooktop.
5.If the lights continue to blink on and off, call for service.
Cooktop cooking results not what expected
■Is the proper cookware being used? See “Cookware” section.
■Is the control knob set to the proper heat level? See “Cooktop Controls” section.
■Is the appliance level?
Level the appliance. See the Installation Instructions.
■Does it appear to take longer to cook food at a certain power level than usual or some power levels do not perform as well as usual?
The cooktop regulates the temperature of the internal components and automatically reduces the power of all the elements in use without any visual or audible feedback. Allow the cooktop to cool down for 30 minutes to resume normal cooking performance. See “To Use” in the “Cooktop Controls” section.
All cooktop control panel lights On
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