Whirlpool GC1SHAXM manual Troubleshooting Chart, Problem Possible Cause Test PROCEDURE-ACTION

Models: GC1SHAXM

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TROUBLESHOOTING CHART

The following table shows the various types of appliance faults:

WARNING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

PROBLEM

POSSIBLE CAUSE

TEST PROCEDURE—ACTION

 

 

 

No indicators or functions

No power supply.

Verify circuits RX and TX. Verify proper wire

connections from main board pins 12/11 &

on user interface.

 

 

12/12, to user interface pins 3/1 & 3/2.

 

 

 

 

Refer to wiring diagram.

 

 

Replace the user interface.

 

 

 

Indicators for set temper-

Open neutral circuit to user

Check for proper wiring and connections of

atures display correctly,

interface.

neutral circuit from control board (pin 12/10)

but dispenser light is dim

 

to user interface (pin 5/1).

when turned on, and ice

 

 

will not dispense.

 

 

 

 

 

No water when dispenser

Microswitch or water valve failure.

Verify proper wire connections to microswitch

lever is pressed.

 

at main board pins 6/3 & 16/9. Verify water

 

 

valve connections at main board pins 6/2 and

 

 

6/5.

 

 

Refer to “Component Testing” section & “Strip

 

 

Circuits.”

 

 

Replace the control board.

 

 

 

No ice dispensed when

Microswitch or ice motor failure.

Verify proper wire connections to microswitch

dispenser lever is

 

at user interface board pins 3/3 & 5/3. Verify

pressed.

 

ice motor connections at user interface board

 

 

pins 5/4 and 5/5.

 

 

Refer to “Component Testing” section & “Strip

 

 

Circuits.”

 

 

Replace the user interface.

 

 

 

Refrigerator compartment

Burned out lamp.

Verify if the lamp is good.

light does not switch on

Loose wiring connections.

Verify proper operation of refrigerator com-

when door is opened.

Door switch failure.

partment door switch and connections.

 

 

 

Freezer compartment

Burned out lamp.

Verify if the lamp is good.

light does not switch on

Loose wiring connections.

Verify proper operation of freezer compart-

when door is opened.

Door switch failure.

ment door switch and connections.

 

 

 

Continued on the next page.

6-5

Page 41
Image 41
Whirlpool GC1SHAXM manual Troubleshooting Chart, Problem Possible Cause Test PROCEDURE-ACTION