Turntable alternates rotation directions

 

Fan running during microwave cooking

This is normal and depends on motor rotation at the beginning of the cycle.

This is normal. The fan comes on to cool the microwave oven. See “Vent Fan” section.

Display shows messages

Is the display showing “:”?

There has been a power failure or the clock time has been turned off. See “Display” section to clear display. See “Clock” section to reset the clock or to turn it on.

Is the display showing a letter followed by a number? See “Display” section to clear. If it reappears, call for service. See “Assistance or Service” section.

Display shows time countdown, but is not operating

Is the Timer in use? See “Timer” section.

On some models, is the Demo Mode in use? See “Demo Mode” section.

Fan comes on during cooktop usage

This is normal. The fan automatically comes on to cool the microwave oven if the temperature from the cooktop below gets too hot. See “Vent Fan” section.

Cooking times seem too long

Is the cooking power set properly? See “Microwave Cooking Power” section.

Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

Is the incoming voltage less than that specified in “Microwave Hood Combination Safety?”

Have a qualified electrician check the electrical system in the home.

Tones are not sounding

Are tones turned off? See “Tones” section.

Steam is coming from the vent grille

Some steam is normal.

Fan running slower than usual

Has the microwave oven been stored in a cold area?

The fan will run slower until the microwave oven warms up to normal room temperature.

Radio, TV or cordless phone interference

Is the microwave oven plugged into the same outlet? Try a different outlet.

Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.

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Whirlpool MH2175XS Display shows messages, Display shows time countdown, but is not operating, Cooking times seem too long