ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new ROPER® appliance.

To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest ROPER designated service center.

Call the Customer Interaction Center toll free at:

1-800-44-ROPER (1-800-447-6737).

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Roper Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable

Part No. 8172138

Turntable Support and Rollers

Part No. 4359509

Turntable Hub

Part No. 8171863

Grease Filters

Part No. 4358853

Charcoal Filters

Part No. 8183916

Cooktop Light Bulb

Part No. 4358971

Microwave Light Bulb

Part No. 4158344

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Whirlpool MHE14XK manual If you need replacement parts, For further assistance, Replacement Parts