Whirlpool Microwace Oven manual For assistance If you need service, Lf you have a problem

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling	for assistance...		3. If you need service*...
Performance problems	often result from	little	Whirlpool	has a na-
things you can find and	fix yourself without	tools	tionwide	network of

of any kind:

It nothlng operates:

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page12.)

l Have you checked your home’s main fuses or circuit breaker box?

l Have you checked the electric company for a power failure?

It the mlcrowave oven will not run:

l Is the cooking time set?

l If temperature probe is used, is it plugged firmly into the socket?

l Is the door firmly closed and latched? l Did you touch START/CANCEL?

l Did you follow the directions exactly?

It the mlcrowave oven cooklng times seem too long:

l Is the electric supply to your home low or lower than normal? Your electric company can tell you if the line voltage is low.

lIs the Cook Power set correctly?

l Are you allowing for more time when cooking more food at one time?

It the Display shows a tlme counting down but the oven Is not cooklng:

l Is the oven door closed completely?

If the mlcrowave oven turns off too soon or not soon enough when using the probe:

lIs at least YJof the probe in the food?

lIs the probe tip in the center of the food? l Is the probe touching bone or fat?

l Have you allowed roasts to stand for a few minutes after cooking?

l Is the probe plugged tightly into its socket? l Is the Cook Power set correctly?

l Has the correct temperature been set?

2.If you need assistance%.

Call Whirlpool COOL-LINE” service as-

slstance telephone number. Dial free from anywhere in the U.S.:

I-800-253-1301

and talk with one of our trained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if service iS necessary, recommend a qualified service company in your area.

service techni-

service, anywhere in the United States. To locate TECH-CAREservice in your area, call our COCL- LINEservice assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-			ELECTAICAL APPLIANCES-
MAJOR-SERVICE	(L REPAIR	OR MAJOR - REPAIRING		& PARTS
WHIRLPOOL APPLIANCES			WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE			FRANCHISEOTECH-CARE SERVICE
SERVICE	COMPANIES		SERVICE	COMPANIES
XYZSh?KECO			XYZSERVICECO
123MAPLE	999.9999	OR 123MAPLE		999.9999
WASHING MACHINES.			DRYERS
	6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
	FRANCHISEDTECH~CARESERVICE
	SERVKE		(‘OMl+LVIES
XYZSERVICECO
	123 MAPLE		999-9999

4. lf you have a problem*...

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33,North Benton Harbor, Ml 49022

5.If you need FSP” replacement parts?..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this sym- bol of quality whenever you need a replace- ment part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exact- ing specifications used to build every new Whirlpool appliance.

To locate FSPreplacement parts in your area, refer to Step 2 above or call the Whirlpool COOL-LINE service assistance number in Step 3.

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.

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