Turntable alternates rotation directions
■This is normal and depends on motor rotation at beginning of cycle.
Display shows messages
■Is the display showing “:”?
There has been a power failure or the Clock time has been turned off. See “Display” section to clear display. See “Clock” section to reset or turn on Clock.
Tones are not sounding
■Are tones turned off? See “Tones” section.
Cooking times seem too long
■Is the cooking power set properly? See “Cooking Power” section.
■Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■Is the incoming voltage less than that specified in “Microwave Oven Safety?”
Have a qualified electrician check the electrical system in the home.
Interference with radio, TV, cordless phone, etc.
■Is the microwave oven plugged into the same outlet? Try a different outlet for the electronic device.
■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.
■Is the cordless phone frequency 2.4 GHz?
Some 2.4
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
ReplacementParts
Glass Turntable | Turntable Support/Roller Assembly |
Part Number 8205098 | Part Number 8205099 |
IntheU.S.A.
Call the Whirlpool Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
Cleaning Supplies
Heavy Duty Degreaser | |
Part Number 31552 | Part Number 31682 |
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