Whirlpool MWISOIXW General Information, Before calling for assistance, If you need assistance%

Models: MW1500XW MWISOIXW

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General Information

If your electric power line or outlet voltage is less than normal 120 volts, cooking times may be longer.

Totest a dish for safe use, put it into the oven with a cup of water beside lt.

Cook on high Cook Power

for one minute. If the staysdlsh gets hot and water

cool, do not use lt.

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If you need service or assistance,

we suggest you follow. these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

II nothlng operates:

lIsthe oven correctly plugged into a live circuit with the proper voltage? (See page 21.)

l Have you checked your home’s main fuses or circuit breaker box?

l Have you checked the electric company for a power failure?

If the mlcrowave oven will not run:

lIs the oven being used as a timer?

l Is the door firmly closed and latched? l Did you touch START?

l Did you follow the directions exactly?

If the mlcrowave cooklng times seem too long:

l Is the electric supply to your home or wall out- lets low or lower than normal? Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

lIs the Cook Power set correctly?

l Are you allowing more time when cooking more than one food item?

H the display shows a time counting down but the oven Is not cooklng:

l Is the oven door closed completely?

l Have you set the controls as a kitchen timer?

l Is the oven in standing time between QUICK DEFROSTand COOK l? (See page 11.)

If you do not hear the Progmmmlng Tone: l Is the command correct?

. Has the tone been cancelled? (See page 6.)

If the fan seems to be running slower than usual:

lHas the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.

If there has been a power Interruptlon, the Display will show 88:88. Reset the clock (page 61.

2. If you need assistance%.

Call Whirlpool COOL-LINE@ service as- slstance telephone number. Dial free from anywhere In the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

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Whirlpool MWISOIXW, MW1500XW manual General Information, Before calling for assistance, If you need assistance%