2. If you need assistance* . . . Call our toll-froa tdephono number. Dial
toll-free from anywhere In the U.S.A.:
1-80044?0PER
(l-80&447-6737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 N State Route 63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service* . . . Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number
in Step 2.
4. If you are not satisfied with how the problem was solved . . . l Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer and Roper Brand
Appliance warrantor have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
l When asklng for help or servke:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
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