If you need service or we suggest you follow four steps:
1l Before calling for assistance.. .
Performance problems often result from little things you can find and fix yourself with- out tools of any kind.
If nothing operates:
l Is the cooktop correctly wired into a live circuit with the proper voltage? (See Instal- lation Instructions.)
lHave you checked the main fuse or circuit- breaker box?
It surface units will not operate:
l Have you checked the main fuse or circuit- breaker box?
l Are surface units plugged in all the way?
lDo the control knobs turn?
If surface unit control knob or knobs will not turn:
lDid you push in before trying to turn?
It cooking results aren’t what you expect:
lIs the cooktop level?
l Are you using pans recommended in the Cooking Guide?
lAre the pans the size called for in the recipe?
l | Are | you | following | a tested | recipe | from a | |||
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l | Do | the | cooking | utensils | have | smooth, | flat | ||
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l | Do | the | cooking | utensils | fit the | surface | unit | ||
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| See the Cooking Gulde for more information | ||||||||
on | cooking | problems | and | how | to | solve | them. |
2l If you need assistance:i’. . .
Call the Whlrlpool
Contlnental U.S. . . . . . . . . (800)
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a qualified service company in your area,
assistance, these
3l If you need service”‘. ..
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| Whirlpool |
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| Companies. |
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FRANCHISED |
| SERVICE .A | ||||||||||
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warranty | service, | anywhere | in | the | United | |||||||
States. | To | locate |
| in | your | |||||||
area, | call | our | assistance | |||||||||
telephone | number | (see Step 2) or look in your | ||||||||||
telephone | directory | Yellow Pages under: |
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| ELECTRICAL |
| APPLIANCES- |
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MAJOR- | SERVICE | 8 | REPAIR | MAJOR- | REPAIRING |
| 8 | PARTS | ||||
WHIRLPOOLAPPL~ANCES |
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| OR | WHIRLPOOLAPPLIANCES |
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FRANCrlSEDTFit. | CARLStHVICF | FRANCHISED | rECH | CARESERVICE | ||||||||
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XYZ SERVICECO |
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| XYZSERVICE | CO |
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'71 Maplr |
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| 999 | 9999 | 123 Maple |
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| WASHING | MACHINES.DRYERS |
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| FRANCHISEDTECH | CARESERVICE |
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4l If you have a problem”‘. ..
Call our
Mr. Guy Turner, Vice President Whirlpool Corporation
Administrative Center 2000
If you must call or write, please provide: model number, serial number, date of purchase, and
a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.