Whirlpool RF336PXP, RF3365XP manual If you need assistance%, If you need service?

If surface units will not operate:

l Have you checked the main fuse or circuit breaker box?

l Are surface units plugged in all the way?

l Do the control knobs turn?

If surface unit control knob(s) will not turn:

l Did you push in before trying to turn?

If soil is visible on Continuous- Cleaning oven finish:

l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.

l If you broil often, you may see oven soil.

l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 17 for how to clean.

l Sugar and starchy spills may leave stains. See page 17 for hand clean- ing tips. Keep foil on oven bottom to catch these spills.

If cooking results aren’t what you expected:

l Is the range level?

l Are you using pans recommended in the Cooking Guide?

l If baking, have you allowed lY2 to 2 inches (4-5 cm) on all sides of the pans for air circulation?

l Have you preheated the oven as the recipe calls for?

l Are the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source?

l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?

See the Cooking Guide for more infdr- mation on cooking problems and how to solve them.

2. If you need assistance%.

Call Whirlpool COOL-LINE@ service assistance telephone number. Dial tree from:

Continental U.S. . . (800) 253-1301 Michigan . , . . . . . . (800) 632-2243 Alaska & Hawaii . (800) 253-1121

and talk with one of our trained Can- sultants. The Consultants can instruct you in how to obtain satisfactory oper- ation from your appliance or, if serv- ice is necessary, recommend a

qualified service company in your area.

3.If you need service?..

Whirlpool has a nationwide network of fran-

chised TECH-

1 CARE@ Service

are trained to fulfill the product war- ranty and provide after-warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service as- sistance telephone number [see Step

2)or look in your telephone directory Yellow Pages under:

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert F.Gunts, Vice President Whirlpool Corporation Administrative Center

2000 US-33 North

Benton Harbor, Ml 49022

‘If you must call or write, please pro- vide: model number, serial number, date of purchase, and a complete

description of the problem. This

information is needed in order to better respond to your request for assistance.