IfYouNeedServiceOrAssistance..
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1. Before calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
l Are the electronic controls set correctly? See pages
l Have you programmed a delay start time?
If surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Do the control knobs turn?
If surface unit knob(s) will not turn:
lDid you push in before trying to turn?
If the
l Does the clock show the right time of day?
lIs the Lock Lever all the way to the right?
l Have you set a delay start time?
If cooking results aren’t what you expected:
lIs the range level?
l If needed, have you preheated the oven as the recipe calls for?
l Are you following a tested recipe from a reliable source?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed 1% to 2 inches
l Are the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the surface elements being used?
If the oven temperature seems too low or too high:
l Was your old oven accurate? Your old oven may have shifted gradually while your new oven may be more exact.
lIf, after using the oven, you are not satisfied with the temperature settings, they can be adjusted by an authorized Whirlpools” service technician. (See “Ifyou need service” on page 27.)
If there has been a power interrup- tion, the display will flash 88:88. Reset the clock, (page 8).
If “call” shows on the display,
call for service. (See “Ifyou need service” on page 27.)
See the Cooking Guide for more information on cooking problems and how to solve them.
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