If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell YOU what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It-could save you the cost of a service call.

PROBLEM

Nothing will operate

The oven will not operate

The surface units will not operate

Control knob(s) will not turn

The Self-Clean- ing cycle will not operate

POSSIBLE CAUSE

The unit is not wired into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

You have not set the electronic control correctly.

You have programmed a delayed start time.

A household fuse has blown or a circuit breaker has tripped.

You are not setting the control knobs correctly.

You are not pushing in before turning.

The range clock does not show the correct time of day.

The Lock Lever is not in the Clean position-all the way to the right.

You have programmed a delayed start time.

SOLUTION1

Wire the unit into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Refer to pages 14-27 for setting the electronic control.

Wait for the start time to be reached.

Replace household fuse or reset circuit breaker.

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

Reset clock to show the correct time of day. (See page 12.)

Move Lock Lever all the way to the right.

Wait for the start time to be reached.

continued on next page

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Whirlpool RS696PXY If You Need Assistance Or Service, Before calling for assistance, Problem, Possible Cause, SOLUTION1
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RS696PXY specifications

The Whirlpool RS696PXY is a premium side-by-side refrigerator designed to meet the needs of modern households, combining functionality, advanced technology, and a sleek aesthetic. This refrigerator stands out with its spacious interior and a variety of features that enhance food storage and preservation.

One of the most notable features of the RS696PXY is its generous storage capacity. With a total volume of around 600 liters, it provides ample space for groceries, making it an ideal choice for larger families. The adjustable shelves and door bins allow for customized organization, accommodating items of various shapes and sizes. The dedicated fresh food compartment ensures that your fruits and vegetables stay crisp and fresh for an extended period.

The RS696PXY employs Whirlpool's 6th Sense Technology, which actively monitors the temperature and humidity levels inside the refrigerator. This intelligent feature optimizes the conditions for food preservation, reducing temperature fluctuations and maintaining ideal storage environments for perishable items. As a result, this technology not only helps in extending the shelf life of food but also contributes to energy efficiency.

Another standout characteristic is the No Frost technology that ensures a frost-free experience. By preventing ice buildup, it eliminates the need for manual defrosting. This feature not only simplifies maintenance but also maximizes usable space within the freezer compartment. The freezer section itself is designed with multiple drawers, allowing for easy access and organization of frozen foods.

In terms of design, the Whirlpool RS696PXY boasts a modern and stylish finish that can complement any kitchen décor. The stainless-steel exterior is both durable and easy to clean, while the interior LED lighting offers enhanced visibility, making it easier to find what you need, even in low light conditions.

Additionally, the refrigerator includes an ice and water dispenser, providing instant access to chilled water and ice cubes. The filtration system ensures that the water is clean and tastes fresh, promoting hydration conveniently.

Overall, the Whirlpool RS696PXY is a standout appliance that combines technology, efficiency, and ample storage. Its innovative features, including 6th Sense Technology, No Frost functionality, and user-friendly design, make it a valuable addition to any home, enhancing convenience while ensuring that food stays fresh and delicious.
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