If You Need Assistance

Or Sewice

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do lf you still need assistance or service. When calling our toll-free telephone number for help or calling for sewice, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fii without tools of any kind. Please reck the chart below for problems you can fix. lt could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

Unfamiliar sounds or a MtlingFiingiing noise

There is water in the defrost pan

The light does not work

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

SOLUTION

Firmly plug power cord into a lie circuit with proper voltage. (See page 6.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a numbered setting. (See page 8.)

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See YJnderstanding the sounds you may hear” on page 14.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a lie circuit with proper voltage. (See page 6.)

Replace bulb. (See page 13.)

The optional ice maker will not operate

The motor seems to run too much

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. lt is hot outside or in the room.

Thedoorhasbeenopened frequently.

A large amount of food has been put in at one time.

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 12.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils (See page 16.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Whirlpool A RT18BM, RTZOCK, RT18EK Before calling for assistance, Problem, Possible Cause, Solution
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A RT18BM, RT18EK, RTZOCK specifications

Whirlpool has long been a name synonymous with quality in the home appliance market, particularly with its line of refrigerators. Among the models that have garnered attention are the Whirlpool RTZOCK, RT18EK, and RT18BM. Each of these models showcases a variety of features, technologies, and characteristics designed for efficient cooling and user convenience.

The Whirlpool RTZOCK is designed with practicality in mind. Its storage options include adjustable shelves, allowing users to create their ideal configuration for different items. The model is equipped with a top-freezer layout, providing ample cold storage below while keeping frozen items easily accessible above. With Energy Star certification, the RTZOCK ensures that your electricity bills remain manageable, all while being eco-friendly. The fridge section includes humidity-controlled crispers to maintain the freshness of fruits and vegetables for a longer period, reducing waste.

Following closely is the Whirlpool RT18EK. This model emphasizes both performance and design. It features a sleek finish that adds a modern touch to any kitchen. The RT18EK utilizes adaptive defrost technology, automatically determining when frosting occurs and minimizing ice build-up, which translates to less hassle for the user. Additionally, it boasts a full-width glass shelf that maximizes the usable space, providing an excellent solution for larger items, and a separate dairy compartment for easy access to cheese and butter products.

Lastly, the RT18BM model stands out for its smart organization. Users will appreciate the integrated shelving design that optimizes internal space, ensuring easy access to all stored items. The temperature management system allows for consistent cooling, preserving the quality of food for longer. Its energy-efficient features not only mean savings on utility bills but also a decreased environmental footprint, in line with contemporary household standards and expectations.

All three models underscore Whirlpool's commitment to user-friendly features and efficient cooling technologies. With adjustable storage options, energy-saving certifications, and innovative systems designed for food preservation, the Whirlpool RTZOCK, RT18EK, and RT18BM are excellent choices for anyone looking to upgrade their kitchen with reliable and functional refrigeration solutions. Each model caters to the modern consumer's needs, balancing performance, aesthetics, and eco-friendliness in today's competitive appliance market.
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