IF YOU NEED ASSISTANCE OR SERVICE
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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Burner makes | Burner is wet from washing. | Let dry. |
popping noise |
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when on |
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Control | You are not pushing in before | Push control knob(s) in before |
knob(s) will | turning. | turning to a setting. |
not turn |
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Cooking | The cooktop is not level. | Level cooktop. (See Installation |
results are not |
| Instructions.) |
what you |
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expected | The recipe has never been | Use only tested recipes from a |
| tested or is not from a reliable | reliable source. |
| source. |
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| The pans are not the type or | Refer to a reliable cookbook for |
| size recommended in the | recommended pan type and size. |
| recipe. |
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| Flame size does not fit the | Adjust flame size to fit cooking |
| cooking utensil being used. | utensil. |
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