If you need service or assistance,

we suggest you follow these five steps:

1.Before calling for assistance...

Performance problems often result from little things you can fix yourself without tools of any kind.

It nothlng operates:

l Is the range properly connected to gas and electrical supplies? (See “Installation Instructions:‘)

l Have you checked the main fuse or circuit breaker box?

l Is the flow of combustion and/or ventilation air to the range blocked? Do not block the air flow to and around the range.

If the oven will not operate:

l Is the Oven Selector turned to a setting (BAKE or BROIL, but not TIMED BAKE]?

l Is the Oven Temperature Control turned to a temperature setting?

If burner fails to light:

l Is the range connected to elec- trical power?

l Have you checked the main fuse or circuit breaker box?

l Are burner ports clogged? (See page 22 .]

If burner flames are uneven:

l Are burner ports clogged? (See page 22 .)

If burner tlames litt off ports, are yellow, or are noisy when turned off:

l The air/gas mixture may be incor- rect. (Call for service.)

If burner makes a popping noise when ON:

l Is the burner wet from washing? Let dry.

If control knob(s) will not turn:

l Did you push in before trying to turn?

If soil is visible on Continuous- Cleaning oven finish:

l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.

l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 17 for how to clean.

l Sugar and starchy spills may leave stains. See page 17 for hand clean- ing tips,

If the Self-Cleaning Cycle will not operate:

l Is the Oven Selector set on CLEAN and the Oven Temperature Control set on OFF?

l Does the Start Time Dial show the correct time of day?

lIs the Stop Time Dial set ahead

to the time you want the cleaning cycle to stop?

. Is the Lock Lever all the way to the right?

If cooking results aren’t what you expected:

l Is the range level?

l Are you using pans recommended in the Cooking Guide?

l Does the flame size fit the cooking utensil being used? (See the Cook- lng Guide.]

l If baking, have you allowed W2to 2 inches (4-5 cm) on all sides of the pans for air circulation?

l Have you preheated the oven before cooking?

continued on next page

Page 25
Image 25
Whirlpool SE960PEP manual Before calling for assistance