Whirlpool TMH16XS Assistance Or Service, In the U.S.A, Replacement Parts, For further assistance

Fan comes on during cooktop usage Radio, TV or cordless phone interference

■This is normal. The fan automatically comes on to cool the microwave oven if the temperature from the cooktop below gets too hot. See “Vent Fan” section.

Cooking times seem too long

■Is the cooking power set properly? See “Microwave Cooking Power” section.

■Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

■Is the incoming voltage less than that specified in “Microwave Hood Combination Safety?”

Have a qualified electrician check the electrical system in the home.

■Is the microwave oven plugged into the same outlet? Try a different outlet.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

■Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new ESTATE® appliance.

To locate FSP® replacement parts in your area, call our Customer eXperience Center telephone number or your nearest designated ESTATE® service center.

In the U.S.A.

Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Estate Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable	Charcoal Filter
Part Number 4393799	Part Number 8206230
Turntable Support and Rollers	Cooktop Light Bulb
Part Number 8206227	Part Number 8206232
Turntable Hub	Microwave Oven Light Bulb
Part Number 8206228	Part Number 4393681
Grease Filters
Part Number 8206229

Cleaning Supplies

Heavy Duty Degreaser	Stainless Steel Cleaner & Polish
Part Number 31552	Part Number 31462
All-Purpose Appliance Cleaner
Part Number 31662

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