If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Temperature Control is not set correctly.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Temperature Control to a numbered setting. (See page 7.)

Unfamiliar sounds or a rattling/jingling noise

There is water in the defrost pan

The lights do not work

The optional ice maker will not operate

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 12.)-

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 11.)

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 10.)

Turn the water valve on.

Check the water line for clogs or leaks.

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Whirlpool TT18HK If You Need Assistance Or Service, Before calling for assistance, Problem, Possible Cause, Solution

TT18HK specifications

The Whirlpool TT18HK is a versatile and efficient top-freezer refrigerator designed to meet the demands of modern households. With an impressive array of features and technologies, this model stands out in the realm of kitchen appliances, offering users both functionality and convenience.

One notable characteristic of the Whirlpool TT18HK is its spacious design, providing ample storage capacity for fresh food and frozen items. With a total capacity of around 18 cubic feet, the refrigerator includes several adjustable shelves, allowing users to customize the space according to their needs. The clear crisper drawers are particularly useful for storing fruits and vegetables while extending their freshness.

In terms of technology, the TT18HK incorporates Whirlpool's advanced cooling system, which ensures consistent temperature control throughout the refrigerator and freezer compartments. This system helps to minimize temperature fluctuations, preserving food quality and reducing spoilage. Furthermore, the refrigerator is equipped with a frost-free freezer feature, eliminating the need for manual defrosting and enhancing user convenience.

Another key highlight of the Whirlpool TT18HK is its energy efficiency. This model is designed to operate with reduced energy consumption, meeting strict energy star ratings. As a result, users can enjoy lower utility bills while contributing to a more sustainable environment. The refrigerator also features LED interior lighting, making it easier to find items even in low-light conditions while consuming less energy than traditional lighting.

The exterior of the TT18HK is designed with both aesthetics and practicality in mind. Available in sleek finishes, it can easily complement various kitchen styles. The smooth contours make cleaning effortless, while the integrated door handles offer a seamless look.

Additionally, the refrigerator is designed with user-friendly features such as a removable door bins and easy-to-reach controls. These features enhance daily usability, allowing for quick adjustments and easy access to stored items.

Overall, the Whirlpool TT18HK combines spacious storage, efficient cooling technology, and energy-saving features to create a reliable appliance for any kitchen. With its thoughtful design and advanced performance, it represents an excellent investment for families seeking convenience and quality in their food preservation solutions.