The doors are difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
The lights do not work
■Is a light bulb loose in the socket or burned out? See “Changing the Light Bulbs.”
TemperatureandMoisture
Temperature is too warm
■New installation? Allow 24 hours following installation for the refrigerator to cool completely.
■Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.
■Large load of food added? Allow several hours for refrigerator to return to normal temperature.
■Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■Humid room? Contributes to moisture buildup.
■Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.
IceandWater
The ice maker is not producing ice or not enough ice
■Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
■Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.
■New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
■Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
■Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.
■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■Water shutoff valve not fully open? Turn the water shutoff valve fully open.
■Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
■Questions remain regarding water pressure? Call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■New plumbing connections? New plumbing connections can cause discolored or
■Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.
■Odor transfer from food? Use airtight, moisture proof packaging to store food.
■Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
ASSISTANCE ORSERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
Contact the dealer from whom you purchased the unit or a Whirlpool designated service company.
When asking for help or service, please provide a detailed description of the problem, your model’s complete model and serial numbers, and the purchase date. This information will help us to better respond to your request. You can find this information on the model and serial number label located on the inside wall of the refrigerator compartment.
If you need replacement parts
Look for quality replacement parts whenever you need a replacement part for your Whirlpool appliance.
To locate factory specified replacement parts in your area, contact the dealer from whom you purchased your unit or a Whirlpool designated service center.
7
