TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
nPower cord unplugged? Plug into a grounded 3 prong outlet.
nIs outlet working? Plug in a lamp to see if the outlet is working.
nHousehold fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
nAre controls on? Make sure the refrigerator controls are on. See “Using the Controls.”
nNew installation? Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.
nRattling - flow of refrigerant, water line, or from items placed on top of the refrigerator
nSizzling/Gurgling - water dripping on the heater during defrost cycle
nPopping - contraction/expansion of inside walls, especially during initial
nWater running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
nCreaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The doors will not close completely
nDoor blocked open? Move food packages away from door.
nBin or shelf in the way? Push bin or shelf back in the correct position.
The doors are difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
nAre the gaskets dirty or sticky? Clean gaskets with mild soap and warm water.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation.
nBuzzing - heard when the water valve opens to fill the ice maker
nPulsating - fans/compressor adjusting to optimize performance
The lights do not work
nIs a light bulb loose in the socket or burned out? See “Changing the Light Bulbs.”
nIs the dispenser light set to OFF? On some models, the dispenser light will operate only when a dispenser lever/pad is pressed. If you want the dispenser light to stay on continuously, set the dispenser light to ON, or (on some models) NIGHT LIGHT or AUTO or HALF or DIM. See “Water and Ice Dispensers.”
nIs the dispenser light set to NIGHT LIGHT or AUTO? On some models, if the dispenser is set to the NIGHT LIGHT or AUTO mode, be sure the dispenser light sensor is not blocked. See “Water and Ice Dispensers.”
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