TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Dryer Results (cont.)

Clothes are not drying

The load is too large and heavy

Separate the load to tumble freely.

satisfactorily or drying

to dry quickly.

 

times are too long (cont.)

 

 

Fabric softener sheets are blocking

The air outlet grille is just inside the door, behind the lint screen.

 

 

the grille.

Check that it is not blocked by a fabric softener sheet.

 

 

Use only one fabric softener sheet, and use it only once.

 

 

 

 

The dryer is located in a room with

Proper operation of dryer cycles requires temperatures above

 

temperature below 45ºF (7ºC).

45ºF (7ºC).

 

 

 

 

The dryer is located in a closet.

Closet doors must have ventilation openings at the top

 

 

and bottom of the door. The front of the dryer requires

 

 

a minimum of 1" (25 mm) of airspace, and, for most

 

 

installations, the rear of the dryer requires 5" (127 mm).

 

 

See the Installation Instructions.

 

 

 

Cycle time is too short

The load may not be contacting the

Level the dryer. See the Installation Instructions. All four dryer

 

sensor strips on Automatic Cycles.

feet should be in firm contact with the floor.

 

 

 

 

On some models: Clothes are

Under certain environmental or installation conditions,

 

coming out of the Steam Refresh

you may experience underdrying.

 

cycle with damp or wet spots.

 

 

 

 

 

The automatic cycle is ending

Change the dryness level setting on Automatic Cycles.

 

early.

Increasing or decreasing the dryness level will change the

 

 

amount of drying time in a cycle. If loads are consistently

 

 

ending too early, see also “Changing the Automatic Cycle

 

 

settings to increase or decrease drying time.”

 

 

 

Lint on load

Lint screen is clogged with lint.

Clean lint screen before each load.

 

 

 

Stains on load

Improper use of fabric softener.

Add dryer fabric softener sheets at the beginning of the cycle.

 

 

Fabric softener sheets added to a partially dried load can

 

 

stain your garments. Do not use fabric softener sheets with

 

 

steam cycles.

 

 

 

Stains on drum

Loose dyes in clothes.

Drum stains are caused by dyes in clothing (usually blue

 

 

jeans). These will not transfer to other clothing.

 

 

 

Loads are wrinkled

The load was not removed from

On some models: Select Steam Refresh Cycle to tumble

 

dryer at the end of the cycle.

the load with water and heat. This cycle is best for smoothing

 

 

out wrinkles and reducing odors from dry loads consisting of

 

 

wrinkle-free cotton, cotton-polyester blends, common knits,

 

 

and synthetics.

 

 

NOTE: Refer to garment care label instructions. Dry-clean-only

 

 

garments are not recommended.

 

 

 

 

The dryer was tightly packed.

Dry smaller loads that can tumble freely. Results may also

 

 

vary depending on fabric type.

 

 

 

 

On some models: For steam

On some models: Make sure water is connected to the dryer.

 

cycles, the water is not properly

Check that water inlet hose is connected to both the faucet

 

connected with the dryer.

and dryer’s water inlet valve. Check that the water supply is

 

 

turned on.

 

 

 

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Whirlpool W10529643A - SP, W10529641A manual On some models Clothes are, On some models For steam