TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Dryer Results (cont.)
Clothes are not drying | The load is too large and heavy | Separate the load to tumble freely. | |
satisfactorily or drying | to dry quickly. |
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times are too long (cont.) |
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Fabric softener sheets are blocking | The air outlet grille is just inside the door, behind the lint screen. | ||
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| the grille. | Check that it is not blocked by a fabric softener sheet. | |
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| Use only one fabric softener sheet, and use it only once. | |
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| The dryer is located in a room with | Proper operation of dryer cycles requires temperatures above | |
| temperature below 45ºF (7ºC). | 45ºF (7ºC). | |
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| The dryer is located in a closet. | Closet doors must have ventilation openings at the top | |
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| and bottom of the door. The front of the dryer requires | |
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| a minimum of 1" (25 mm) of airspace, and, for most | |
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| installations, the rear of the dryer requires 5" (127 mm). | |
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| See the Installation Instructions. | |
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Cycle time is too short | The load may not be contacting the | Level the dryer. See the Installation Instructions. All four dryer | |
| sensor strips on Automatic Cycles. | feet should be in firm contact with the floor. | |
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| On some models: Clothes are | Under certain environmental or installation conditions, | |
| coming out of the Steam Refresh | you may experience underdrying. | |
| cycle with damp or wet spots. |
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| The automatic cycle is ending | Change the dryness level setting on Automatic Cycles. | |
| early. | Increasing or decreasing the dryness level will change the | |
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| amount of drying time in a cycle. If loads are consistently | |
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| ending too early, see also “Changing the Automatic Cycle | |
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| settings to increase or decrease drying time.” | |
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Lint on load | Lint screen is clogged with lint. | Clean lint screen before each load. | |
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Stains on load | Improper use of fabric softener. | Add dryer fabric softener sheets at the beginning of the cycle. | |
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| Fabric softener sheets added to a partially dried load can | |
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| stain your garments. Do not use fabric softener sheets with | |
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| steam cycles. | |
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Stains on drum | Loose dyes in clothes. | Drum stains are caused by dyes in clothing (usually blue | |
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| jeans). These will not transfer to other clothing. | |
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Loads are wrinkled | The load was not removed from | On some models: Select Steam Refresh Cycle to tumble | |
| dryer at the end of the cycle. | the load with water and heat. This cycle is best for smoothing | |
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| out wrinkles and reducing odors from dry loads consisting of | |
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| and synthetics. | |
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| NOTE: Refer to garment care label instructions. | |
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| garments are not recommended. | |
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| The dryer was tightly packed. | Dry smaller loads that can tumble freely. Results may also | |
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| vary depending on fabric type. | |
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| On some models: For steam | On some models: Make sure water is connected to the dryer. | |
| cycles, the water is not properly | Check that water inlet hose is connected to both the faucet | |
| connected with the dryer. | and dryer’s water inlet valve. Check that the water supply is | |
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| turned on. | |
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