ACCESSORIES

Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model identification information.

Replacement Parts

Cleaning Supplies

Turntable

Heavy Duty Degreaser

Turntable support and rollers

affresh® Kitchen Appliance Cleaner

Turntable hub

affresh® Stainless Steel Cleaner

Grease filter

affresh® Stainless Steel Wipes

Charcoal filter

Cooktop light bulb

Cavity light bulb

PROBLEM SOLVER

Scan the code at left with your mobile device, or visit www.whirlpool.com/product_help for recommendations that may help you avoid a service call.

If you experience

Recommended Solutions

 

 

Microwave oven will

Check the following:

not operate

Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped, replace the

 

 

 

fuse or reset the circuit breaker. If the problem continues, call an electrician.

 

Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not

 

 

heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.

 

Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,

 

 

then firmly close door.

 

 

If a message about the door appears in the display, the door has been closed for 5 minutes or more without the

 

 

microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close

 

 

the door, then start the cycle.

 

Control - Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on some

 

 

models) is off.

 

 

Arcing in the

Check the following:

microwave oven

Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the

 

 

 

door touches the frame can cause arcing. See “General Cleaning” in “Microwave Oven Care” section.

 

 

 

Turntable alternates

This is normal and depends on motor rotation at the beginning of the cycle.

rotation directions

 

 

 

 

 

Display shows

A flashing “:” or “PF” means there has been a power failure. Reset the clock.

messages

A letter followed by a number is an error indicator. Call for assistance.

 

 

 

 

Fan running during

This is normal. The microwave oven’s cooling fan (on some models), which is separate from the vent fan,

cooktop usage

 

automatically comes on during microwave oven operation to cool the microwave oven. It may also

 

 

automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is

 

 

being used.

 

 

Radio, TV or cordless

Check the following:

phone interference

Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

 

 

Soil - Make sure the microwave oven door and sealing surfaces are clean.

 

Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise

 

 

while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these

 

 

items during microwave oven operation.

 

 

 

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Whirlpool W10545083A important safety instructions Accessories, Problem Solver, Replacement Parts Cleaning Supplies