TROUBLESHOOTING
Trouble | Check list | Solution |
Unit does not start | There is a power supply failure | Ensure that the air purifier is plugged |
|
| in and the power outlet has power |
| The front cover is installed | Install the front cover properly |
| properly |
|
Remote control does not | The Child lock may be on | Turn off the Child lock |
work |
|
|
| The remote control has no | Replace battery in the remote |
| power | control |
| The remote control signal is | Point the remote control directly |
| obstructed | towards the front of the air purifier |
The air purifier is noisy and | The unit is not level | Ensure the unit sits on a hard and |
vibrates |
| level surface. Do not place the unit |
|
| on carpet. |
|
|
|
Odor and smoke are not | Filters are dirty | Clean or replace filters |
removed |
|
|
| The unit is unable to circulate air | Install unit in a place where air is |
|
| able to circulate |
|
|
|
Air does not flow from the | Air inlets maybe obstructed | Ensure the air inlets are not |
unit |
| obstructed |
The filter replacement | Unit is not reset | Press the reset button on the remote |
indicator remains on after the |
| control |
filter is replaced |
|
|
| Unit needs to be restarted | Restart the unit by unplugging it |
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