| The unit has worked for a | ∙ Windows or doors are open. | ∙ Close all windows and doors. | |
| long time, but the room is | ∙ There are too many people in | ∙ You may need additional cooling or another | |
| not cold enough | the room. | air conditioner. | |
| ∙ There is direct sunshine into | ∙ Close curtains or blinds and try to minimize | ||
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| the room. | the amount of direct sunlight into the room. | |
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| ∙ The room is a kitchen or with | ∙ You may need additional cooling or another | |
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| many | air conditioner. | |
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| appliances |
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| ∙ There is a server in the room. | ∙ You may need additional cooling or another | |
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| air conditioner. | |
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| ∙ The room is too large. | ∙ You may need additional cooling or another | |
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| air conditioner. | |
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| |
| The unit is very noisy | ∙ The unit is not level. | ∙ Make sure the unit is on hard, level and | |
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| stable surface. | ||
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| ||
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| ∙ The surface underneath the | ∙ Move the unit to a location with a level and | |
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| unit is uneven. | hard floor. | |
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| ∙ Low power voltage. | ∙ Make sure the wall outlet and support the | |
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| required power consumption of the air | |
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| conditioner and do not use an extension cord. | |
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| |
| The unit leaks water | ∙ The unit is tilted or not leveled | ∙ Make use the unit is leveled. | |
| ∙ The water tank is full. | ∙ Drain water from the drain plug at the back of | ||
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| the air conditioner. | |
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| |
| The unit needs to be | ∙ The humidity in the area may | ∙ Remove the intake hose if the outside | |
| very high | humidity is high or it is raining | ||
| drained too often | |||
| ∙ Possible loose connection | ∙ Contact Whynter Service Department | ||
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| |
| Fan speed cannot be | ∙ Fan speed differences are not | ∙ The fan speed difference is not very | |
| very noticeable | noticeable when the compressor is on. Try | ||
| changed | |||
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| setting the unit to Fan only mode, you should | ||
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| ||
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| be able to hear the difference between high | |
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| and low fan speed settings. | |
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| |
| The unit does not heat | ∙ The room temperature is too | ∙ The heat pump of the air conditioner does not | |
| low. | operate when temperature is below 45F. | ||
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| |||
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| ∙ The heating mode is not on. | ∙ Press the MODE button until the HEAT light is | |
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| show on the display | |
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| ∙ The compressor has not | ∙ Give the compressor 3 minutes to turn on | |
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| turned on yet because of its | after the Heating mode has been selected. | |
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| time delay. |
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| ∙ The set temperature is too low. | ∙ Set the air conditioner to a higher | |
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| temperature. It is recommended to set the | |
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| temperature to at least 5F of the ambient | |
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| temperature. | |
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| ∙ The internal water reservoir is | ∙ Either manually drain the water by removing | |
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| full. | the drain plug or allow the unit to exhaust the | |
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| water itself by running the fan only mode. The | |
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| cooling will resume. | |
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| ∙ The humidity in the area may | ∙ Remove the intake hose if the outside | |
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| very high | humidity is high or it is raining | |
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| ∙ There may be a loose | ∙ Contact Whynter Service Department | |
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| connection |
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| 18 P a g e |
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