TROUBLESHOOTING GUIDE
Most common problems can be resolved by referring to the troubleshooting suggestions listed below.
PROBLEM |
| POSSIBLE CAUSE |
| SOLUTIONS |
The appliance does | ∙ | There is a power failure. | ∙ | Ensure the appliance is plugged in |
not operate. | ∙ | The appliance is not plugged in. | ∙ | and the power outlet has power. |
| ∙ | A house fuse has blown or the circuit | Replace the broken fuse or reset | |
|
| breaker is tripped. |
| the breaker. |
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|
The appliance is not | ∙ | The set temperature too high. | ∙ | Adjust the set temperature |
cold enough. | ∙ | The appliance is placed too close to a | ∙ | Keep the appliance away from |
|
| heat source. |
| sunshine or other heat sources. |
| ∙ | The door is opened too often. | ∙ | Close the door tightly and do not |
| ∙ The door is not closed completely. |
| open the door too frequently or for | |
| ∙ The door gasket does not seal properly. | ∙ | a long period of time. | |
| ∙ | The front bottom grille does not have | Ensure the door gasket is not | |
|
| sufficient ventilation. |
| loose. The front bottom grille must |
|
|
|
| be completely unobstructed. |
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|
The appliance turns | ∙ | The ambient (room) temperature is too | ∙ | Decrease or increase the ambient |
on and off frequently. | ∙ | low or high. | ∙ | (room) temperature. |
| A large amount of contents has been | To minimize internal temperature | ||
|
| added to the appliance. |
| fluctuation, do not add large |
| ∙ The door is opened too often. | ∙ | amount of contents at once. | |
| ∙ | The door is not closed completely. | Close the door tightly and do not | |
| ∙ The door gasket does not seal properly. |
| open the door too frequently or for | |
|
|
|
| a long period of time. |
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|
| ∙ | Ensure the door gasket is not loose. |
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|
The appliance makes | ∙ | The noise may come from the flow of | ∙ | It is normal that as each cooling |
too much noise. |
| the refrigerant/ |
| cycle ends, you may hear rattling or |
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|
|
| gurgling sounds caused by the flow |
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|
|
| of refrigerant in the appliance. The |
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|
|
| high efficiency compressor may |
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|
|
| make a pulsating or high pitched |
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|
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| sound. |
| ∙ | Contraction and expansion of the inside | ∙ | Some popping or cracking noises |
|
| walls may cause popping and crackling |
| are normal. They are caused by |
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| noises. |
| expansion and contraction of the |
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|
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| inside walls due to temperature |
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|
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| changes. |
| ∙ | The appliance is not level. | ∙ | Make sure the unit is on a hard |
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| and level surface. Do not place |
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| the appliance on carpet. |
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|
The door does not | ∙ | The appliance is not level. | ∙ | Make sure the cooler is on a hard |
close properly. | ∙ | The door was reversed and not |
| and level surface. Avoid placing the |
|
| properly installed. |
| appliance on a carpeted or soft |
| ∙ | The shelves are out of position. | ∙ | surface. |
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| Correctly install the shelves. | |
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