Questions & Answers, Cont.

Q. Do I need to pay for programming?

A.No—local programming received through an over-the-air antenna is free!

Q.How many channels will I receive with the FlatWave antenna?

A.The number of channels will vary from location to location. Generally speaking, if you live in or near a metropolitan area you will receive more channels than if you live outside a metropolitan area. Each location is different. Keep in mind that antenna reception may vary based on terrain (including trees, buildings, hills and mountains). The fewer obstructions, the better your chance for receiving strong digital signals.

Q.Does the FlatWave antenna work with any TV?

A.The FlatWave antenna works with any TV or device that has an ATSC tuner. Devices that have built-in ATSC tuners include TVs, laptops, PCs, some satellite receivers, and digital recording devices (DVRs).

TIP Any television manufactured after March 1, 2007 is required by U.S. government to have an ATSC tuner. If your TV menu has

an option for scanning for digital channels, then your television has an ATSC tuner.

Q. Can I connect the FlatWave antenna to multiple televisions?

A. No—the FlatWave antenna is designed to connect to a single television. Splitting the signal between multiple TVs will degrade the signal.

Q. Is there anywhere that the antenna shouldn’t be mounted?

A. The antenna is designed for indoor use only. The FlatWave antenna is not meant to be mounted outdoors or in the attic.

Q. How do I know where the signal is strongest?

A. After connecting the coax cable from the FlatWave antenna to the “Antenna In” port on the TV, run a channel scan. Try the antenna in different locations, making sure to run a channel scan every time you move the antenna. Finding TV signal is similar to cell phone coverage. Sometimes walking a few feet can make a difference. The less obstructions and the higher the antenna is mounted, the better chance of receiving a strong signal.

Troubleshooting

Issue

Possible Cause

 

 

I am not getting channels.

Something may be obstructing the

 

signal. Try the antenna in a new

 

location. Try running a new channel

 

scan on the TV.

 

 

One channel is missing.

Something may be reflecting the

 

signal. Try turning the antenna 10

 

or 20 degrees in either direction

 

to avoid reflection or to better

 

optimize the signal, or try moving

 

the antenna to a new location.

 

Make sure to run a new channel

 

scan on the TV every time you

 

move the antenna and from time to

 

time to maintain optimal reception.

 

Refer to the channel scan insert for

 

more information.

 

 

The picture or sound freezes

This is often caused by a weak or

while I am watching a

intermittent signal. Try moving

channel, or there are boxes in

the antenna to a better location or

the picture.

aiming it directly at the tower for

 

this channel.

 

 

Digital Television Facts

Your Winegard antenna is digital and HD ready. This means that the antenna receives all available digital and HD local programming in your area.*

The FlatWave antenna works with any TV or device with an ATSC tuner. As more and more local networks are broadcasting their programs in HD, you can experience your favorite shows in crisp, clear FREE HD! You also have the ability to receive programming that cable and satellite companies may not provide. It doesn’t get any better than that!

*Antenna reception may vary based on transmitting antenna tower height, lobe pattern of the transmitter, height of the receiving antenna, weather conditions and terrain on receiving path including trees, buildings, hills, mountains, etc.

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Winegard FL5000C specifications Questions & Answers, Troubleshooting, Digital Television Facts