Trouble Shooting

PROBLEM

SOLUTION

 

 

No power light after pressing power button.

a. Check that 12VDC power source is on. –fix power, if OK, go to step b.

 

b. Remove Control Panel, remove power cable and check for 12VDC across

 

red and black wires. – if OK, go to step c.

 

c. Replace Control Panel. – Still doesn't work, go to D.

 

d. Contact your Dealer or Winegard Company.

 

 

 

 

Antenna won't raise. The Up, Motion, Down lights

a. Check for obstructions that prevent antenna head from raising.

blink after pressing Up/Down Button.

Examples tree branches, snow or ice, etc.

 

 

 

 

Antenna won't rotate when fully raised.

a. Check for obstructions that prevent antenna head from rotating.

 

Examples tree branches, snow or ice, etc.

 

b. Check that antenna is in full raised position. Antenna will not rotate

 

if not fully raised.

 

 

 

 

Antenna won't rotate and lower when pressing

a. Check for obstructions that prevent antenna head from rotating

Up/Down Button. The Up, Motion, Down lights

and lowering. Examples tree branches, snow or ice, etc.

blink after pressing a Rotate Button.

 

 

 

 

 

Picture quality poor.

a. Is antenna power supply turned on and working properly?

 

b. Are you in a location that receives good TV Signals from TV

 

station?

 

c. Is there a fellow RV that can verify they can receive a signal?

 

d. Did you rotate antenna to try and improve signal

 

e. Disconnect coax at antenna head and check for 12VDC between

 

coax center conductor and connector. If you have proper voltage,

 

antenna head may be bad. If no voltage, check that power supply

 

is working properly. If it is working properly check for shorts or

 

opens in coax between power supply and antenna.

 

f. Check connections between power supply and TV/Video center etc.

 

g. Contact your Dealer or Winegard Company.

 

 

 

 

Need to move RV and Antenna system won't

a. If for some reason you cannot automatically

lower to roof.

lower antenna and need to drive your RV, you

 

can manually lower antenna. If antenna is in up

 

position physically grip turret and rotate very

 

slowly in the CW direction until you hit the

 

internal mechanical stop at which time the

 

wings of the Antenna head should be inline with

 

length of RV. While holding turret with one

 

hand, use other hand to slowly push antenna

 

head down and toward rear of RV. This will

 

place antenna system in driving position until

 

you can receive service.

 

 

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Winegard MA1000W operation manual Trouble Shooting, Problem Solution

MA1000W specifications

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