Troubleshooting
ANTENNA CONNECTION | Check the data cable connection on the back of the TRAV’LER interface box. It may |
FAILED | not be connected properly. |
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EL HOME FAILURE | Something is preventing the TRAV’LER mount from raising as it attempted to |
| find the HOME position. Look for obstructions if unit has recently been manually |
| raised, or the electronics have been replaced. The calibration may need to be reset. |
| Contact Winegard Technical Support at |
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AZ MOTOR STALLED | Something is preventing the TRAV’LER mount from rotating; look for obstructions. |
| If no obvious obstruction, contact Winegard Technical Support at |
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EL MOTOR STALLED | Something is preventing the TRAV’LER mount from raising or lowering; look for |
| obstructions. If no obvious obstruction, contact Winegard Technical Support at |
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SK MOTOR STALLED | Something is preventing the TRAV’LER reflector and LNBF from rotating; look for |
| obstructions. If no obvious obstruction, contact Winegard Technical Support at |
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STOW FAILURE | The TRAV’LER antenna is not stowed. Do not try to move the vehicle. Try to stow |
ANT NOT STOWED | the TRAV’LER antenna again. If it fails again, check for obstructions. |
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STOW FAILURE | Check the data cable connection on the back of the TRAV’LER interface. It may not |
STOW UNKNOWN | be connected properly. |
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AZ MOTOR RUN REVERSE | Contact Winegard Technical Support at |
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EL MOTOR RUN REVERSE | Contact Winegard Technical Support at |
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SK MOTOR RUN REVERSE | Contact Winegard Technical Support at |
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AZ MOTOR RUNAWAY | Contact Winegard Technical Support at |
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EL MOTOR RUNAWAY | Contact Winegard Technical Support at |
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SK MOTOR RUNAWAY | Contact Winegard Technical Support at |
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NO LNB VOLTAGE | The TRAV’LER antenna is not seeing the required |
| the LNBF. Check the coax connections. If these are all connected properly, contact |
| Winegard Technical Support at |
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UNKNOWN ERROR | Contact Winegard Technical Support at |
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C MOTOR NOT FOUND | Contact Winegard Technical Support at |
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NOT RECEIVING 99 and 103 | Make sure the |
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ANTENNA WILL NOT | See emergency manual stow instructions on page 5 of the operation manual. |
AUTOMATICALLY STOW. |
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7 | Operation |
