LIMITED WARRANTY
What does this warranty cover?
This Limited Warranty is provided by Xantrex Technology, Inc. (“Xantrex”) and covers defects in workmanship and materials in your Xantrex Link
This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period.
What will Xantrex do?
Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a
How do you get service?
If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:
Phone: 1 800 670 0707 (toll free in North America) 1 604 422 2777 (direct)
Fax: 1 604 420 2145
Email: CustomerService@xantrex.com
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our Web site to see if your product can be repaired at one of these facilities.
In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•The dated purchase receipt from the original purchase of the product at point of sale to the end user, or
•The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or
•The dated invoice or purchase receipt showing the product exchanged under warranty
What does this warranty not cover?
This Limited Warranty does not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer’s electrical systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to:
a)the product if it has been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged from improper use or use in an unsuitable environment;
b)the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including high input voltage from generators and lightning strikes;
c)the product if repairs have been done to it other than by Xantrex or its authorized service centers (hereafter “ASCs”);
d)the product if it is used as a component part of a product expressly warranted by another manufacturer;
e)the product if its original identification
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER’S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To the extent you are entitled to implied warranties under federal law, to the extent permitted by applicable law they are limited to the duration of this Limited Warranty. Some states and provinces do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential damages, so the above limitation(s) or exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may have other rights which may vary from state to state or province to province.
ORANGE
LEDON
GREEN LEDON
RED
LED
FLASH
ACCEPTANCE HOLD CYCLE
Behavior: Voltage at 14.4 V (28.8 V for 24 V), battery amps below 2%.
The Acceptance Hold Cycle ensures that the battery has accepted as much charge as it can. During the Acceptance Hold Cycle the charged voltage is maintained and charging current is monitored. Both the charged voltage and the chargedcurrent%mustcontinuetobesatisfiedfor10minutesfortheAcceptance Hold Cycle to end. The Acceptance Hold Cycle is also terminated after 20 minutes from its beginning even if the battery current has not stayed below the charged current for the entire time.
Ifthevoltageofthebatteriesfallsbelowthechargedvoltageformorethan two minutes, the Charge Cycle starts again.
FLOAT CYCLE
Behavior: Battery amps below 2%, voltage constant at 13.5 V (27 V FOR 24 V). (Voltage depends on battery type and ambient temperature setting.)
During the Float Cycle the float voltage is maintained. The alternator will supply up to its current limit to maintain the float voltage and supply DC loads.
RESTARTING THE CHARGE CYCLE
MANUALLY: The Ramp Up Cycle may be manually restarted by turning off the REG ON terminal and turning it back on again. This will require you to turn off the key switch supplying REG ON or shutting off and restarting the engine if REG ON is supplied by an oil pressure switch.
AUTOMATICALLY: The Charge Cycle is automatically restarted if the voltage of the battery being charged drops 0.2 V (0.4 V for 24 V) below the float voltage(0.3Vwhenchargingwiththeinverter/charger)formorethantwominutes.
EQUALIZE CYCLE
Behavior: Battery amps constant at 4%, voltage is rising to a maximum of 16.0 V when charging with the alternator and 16.3 V when charging with the inverter/charger. (Limited to acceptance voltage for gelled batteries.)
To start the Equalize Cycle press the SETUPBUTTONfor five seconds until the LED begins to flash. Now press both the VOLTS and the A hrs BUTTON simultaneously. Hold them both down for five seconds until the red CHARGE LED begins to flash and the “E” in the display goes out. To terminate the Equalize Cycle and force the system into the float cycle, repeat the same procedure. The cycleautomaticallyterminates3.5hoursafterinitiation,orwhenthecurrentdrops to 2% of capacity at 16.0 V. (Equalize terminated in eight hours if using the inverter/charger.)
The Equalize Cycle is a controlled overcharge to remove lead sulfate that is not removed during normal charging. Liquid batteries should be equalized about every 30 days when in deep cycling service.
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