13Limited Warranty (USA and Canada only) and Out-of-Warranty Service Information
What Does This Warranty Cover? Xantrex manufactures its products from parts and components that are new or equivalent to new, in accordance with industry standard practices. This warranty covers any defects in workmanship or materials.
How Long Does The Coverage Last? This warranty lasts for 6 months from the date of purchase (see details below). Implied warranties of merchantability and fitness for a particular purpose are limited to months from date of purchase. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
What Does This Warranty Not Cover? This warranty will not apply where the product has been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged from improper use or use in an unsuitable environment. Xantrex does not warrant uninterrupted operations of its products. Xantrex shall not be liable for damages, whether direct, incidental, special, or consequential, or economic loss even though caused by the negligence or fault of Xantrex. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
What Will Xantrex Do? Xantrex will, at its option, repair or replace the defective product free of charge. Xantrex will, at its own option, use new and/ or reconditioned parts made by various manufacturers in performing warranty repair and building replacement products. If Xantrex repairs or replaces a product, its warranty term is not extended. Xantrex owns all parts removed from repaired products.
How Do You Get Service? In order to qualify for the warranty, dated proof of purchase must be provided and the product must not be disassembled or modified without prior authorization by Xantrex. If your product requires warranty service, please return it to the place of purchase along with a copy of your dated proof of purchase. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly:
BY PHONE: | (604) |
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BY FAX: | (604) |
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BY EMAIL: | support.jazz@xantrex.com |
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