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Solving Print Quality Problems
Table 6.2 Print Quality Problems
Problem | Possible Cause | Remedy |
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Irregular faded | There is a paper quality problem. | Use only paper that meets the specifications |
patches of print |
| required by the printer. |
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| Toner may be unevenly | Remove the laser print cartridge and shake it |
| distributed. | gently to evenly distribute the toner. Then |
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| replace the cartridge back into the printer. |
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Black staining | There is a paper quality problem. | Use only paper that meets printer |
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| specifications. See the section “Selecting Print |
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| Media” (page |
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| A laser print cartridge from | Always use the same laser print cartridge with |
| another printer has been | the same printer. Using a cartridge that has |
| installed. | already been used in another printer may not |
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| give satisfactory results. |
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| The printer requires a print quality | Press and hold the control panel button for ten |
| adjustment. | seconds until all lights remain steadily lit, then |
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| let go of the button. The printer will perform the |
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| print quality adjustment. After cleaning, one |
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| cleaning sheet prints. |
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Character voids | The paper may be too dry. | Try printing with a different batch of paper. |
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Background scatter | The paper may be too damp. | Try printing with a different batch of paper. Do |
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| not open packages of paper until necessary so |
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| that the paper does not absorb too much |
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| moisture from the air. |
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| Printing over uneven surfaces. | If printing onto envelopes, change your printing |
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| layout to avoid printing over areas that have |
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| overlapping seams on the reverse side. |
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| Table 6.2 Page 1 of 2 |
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