CUSTOMER RELATIONS

TECHNICAL SERVICES

STATEMENT OF PURPOSE

Our customer’s satisfaction is our purpose. You repre- sent our present and our future. It is our goal to create and nurture relationships based upon trust and respect. This commitment is not taken lightly or just for today; it is our way of doing business. We believe there is no other way.

Xtant’s policies and procedures are designed, in the event of a problem, to minimize the amount of your “down-time” and inconvenience. It is our commitment that the product will be at our facility for no more than four (4) days. Please consider weekends or holidays (which may fall within the time period) when estimat- ing the return date of serviced product.

For technical assistance and information regarding products and/or installation, please contact Xtant’s Customer Service Department from 8:00 am to 5:00 pm MST– Monday thru Friday at:

PHONE:

(602) 431 8686

FAX:

(602) 431 8600

U.S.A. TOLL FREE:

(888) 449 8268

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Xtant Model 603x manual Customer Relations, Technical Services