Troubleshooting

Troubleshooting

If CRW2216E is not performing as expected, look up the symptoms in the following table, and take the appropriate corrective action.

Symptoms

Corrective action

The power to the CRW2216E is off

• Check the DC power cable connection.

 

 

The CRW2216E is not recognized by

• Check the IDE interface connector connection.

the computer

• Is the MASTER/SLAVE setting correct?

 

• If there is only one device connected to the IDE

 

interface connector, is it connected to the end of

 

the connector?

 

 

The disc tray will not open

• Make sure that the power to the drive is turned

 

on.

 

 

The disc ejects

• Make sure that the disc is seated in the tray cor-

 

rectly.

 

 

Incorrect operation

• Make sure that the disc is seated in the tray cor-

 

rectly.

 

• Make sure that you are using the correct disc.

 

• Make sure that there is no dust, dirt, or conden-

 

sation on the disc or tray.

 

 

Caution: Applying physical shock or vibration to the CRW2216E while a CD-R disc or CD-RW disc is being written may produce writing errors.

Note: In the case of CD-RW fixed packet writing, the recordable capacity will be approximately 100 Mbytes less than the capacity indicated on the blank disc. This is due to differences in the recording format.

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