Yamaha DV-S5550 Troubleshooting, Problem, Solution, No power, No picture, Distorted picture, time

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer or service center.

Problem		Solution
	No power	– Check if the AC power cord is properly connected.
		– Press Standby-On button on this unit.
	No picture	–	Check if the TV is switched on.
		– Check the video connection.
	Distorted picture	– Check the disc for fingerprints and clean the disc
			with a soft cloth, wiping from the centre to the edge.
		– Sometimes a small amount of picture distortion may
			appear.This is not a malfunction.
	Completely distorted picture or	– Make sure the NTSC/PAL setting at this unit matches
	black/white picture with DVD		the video signal of your television.
	or Video CD		(See NTSC/PAL Settings)
		– The disc format does not match your TV’s video
			signal (PAL/NTSC).
	No sound or distorted sound	–	Adjust the volume.
		– Check that the speakers are connected correctly.
		– Select another audio language (if available on the
			DVD video disc)
	No audio at digital output	– Check the digital connections.
		– Check the settings menu to make sure the digital
			output is set to All or PCM only.
		– Check if the audio format of the selected audio
			language matches your receiver capabilities.
		– MP3 Audio is not available on the Digital Output.
	Disc can’t be played.	– Ensure the disc label is facing up.
		–	Clean the disc.
		– Check if the disc is defective by trying another disc.
		– Check if the disc is badly scratched or warped (not flat).
		– Check the disc for the correct region code.
	Picture freezes momentarily	– Check the disc for fingerprints/scratches and clean
	during playback		with a soft cloth wiping from centre to edge.
	No return to start-up screen when	– Reset the unit by switching this unit off, then on
	disc is removed		again.
	This unit does not respond to	– Aim the remote control directly at the sensor on
	the remote control.		the front of this unit.
		– Reduce the distance to this unit.
		– Replace the batteries in the remote control.
		– Re-insert the batteries with their polarities (+/–
			signs) as indicated.
	Buttons do not work or this unit stops	– To completely reset this unit, unplug the AC
	responding.		cord from the AC outlet for 5-10 seconds.
	This unit does not respond to some	– Operations may not be permitted by the disc.
	operating commands during playback.		Refer to the instructions of the disc.
	This unit does not respond to any	– Turn on your TV and follow the procedures on
	command when turned on for the first		the screen to decide initial setup items.
	time.		21

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