Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer or service center.

Problem

 

Solution

 

 

 

No power

–

Check if the AC power cord is properly connected.

 

–

Press the STANDBY/ON on the front of the DVD system

 

 

to turn on the power.

No picture

–

Refer to your TV’s manual for correct Video In channel

 

 

selection. Change the TV channel until you see the DVD

 

 

screen.

 

–

Check if the TV is switched on.

Distorted picture

–

Sometimes a small amount of picture distortion may appear

 

 

depending on the disc being played back. This is not a

 

 

malfunction.

Completely distorted picture

–

Make sure the disc is compatible with the DVD Player.

or black/white picture with

–

Ensure that the DVD Player’s TV Type is set to match that

DVD

 

of the Disc and your TV.

No sound or distorted sound

–

Adjust the volume.

 

–

Check that the speakers are connected correctly.

No audio at digital output

–

Check the digital connections.

 

–

Check if your receiver can decode MPEG-2 or DTS and if

 

 

not, please make sure the digital output is set to PCM

 

 

ONLY.

 

–

Check if the audio format of the selected audio language

 

 

matches your receiver capabilities.

No output from subwoofer

–

Check that all speaker settings in the setup menu have been

during stereo

 

changed to small instead of large.

Disc can’t be played

– The DVD+R/RW, DVD-R/RW, CD-R/RW must be

 

 

finalized.

 

–

Ensure the disc label is facing up.

 

–

Check if the disc is defective by trying another disc.

 

–

If you have recorded a Picture CD or MP3 CD yourself,

 

 

ensure that your disc contains at least 10 pictures or 5 MP3

 

 

tracks.

 

–

Region code incorrect.

Picture freezes momentarily

–

Check the disc for fingerprints/scratches and clean with a

during playback

 

soft cloth wiping from centre to edge.

The player does not respond to

–

Aim the Remote Control directly at the sensor on the front

the Remote Control

 

of the player.

 

–

Reduce the distance to the player.

 

–

Replace the batteries in the Remote Control.

 

–

Re-insert the batteries with their polarities (+/– signs) as

 

 

indicated.

Buttons do not work

–

To completely reset the player, unplug the AC cord from

 

 

the AC outlet for 5-10 seconds.

 

 

 

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