Before requesting service
| If it appears that the |
| may be that something has been overlooked. Under no circumstances |
| attempt to repair the system yourself. |
| Look for the specific symptom(s).Then perform only the actions listed to |
| remedy the specific symptom(s). |
|
|
Symptom | Remedy |
|
|
No power | Make sure the mains cord (AC) is properly connected. |
| Check if there is power at the AC outlet by plugging in another appliance. |
|
|
No picture | Check if the TV is switched on. |
| Check the video connection. |
|
|
Distorted picture | Check the disc for fingerprints and clean with a soft cloth, wiping from |
| center to edge. |
| Sometimes a small amount of picture distortion may appear .This is not a |
| malfunction. |
|
|
Completely distorted picture | If the picture is distorted completely or if the picture rolls vertically, |
or no color with player menu. | make sure the NTSC/PAL setting at the DVD player matches the video |
| signal of your television. |
| If your TV video signal is NTSC, select the NTSC setting at the DVD player. |
| If your video signal is PAL, select the PAL setting - see NTSC/PAL |
| SETTINGS. |
|
|
Distorted or Black/White picture with DVD | The disc format does not match your TV’s video signal (PAL/NTSC). |
or Video CD. |
|
|
|
No sound | Check audio connections. |
| If you are using a HiFi amplifier, try another sound source. |
|
|
Distorted sound from HiFi amplifier. | Check to make sure that no audio connections are made to the amplifier |
| phono input. |
|
|
No audio at digital output. | Check the digital connections. |
| Check the settings menu to make sure the digital output is set to ALL or |
| PCM only. |
| Check if the selected audio format matches your receiver capabilities. |
|
|
Disc can’t be played. | Ensure the disc label is facing up. |
| Clean the disc. |
| Check if the disc is defective by trying another disc. |
| Check to see if the disc is defective, badly scratched or warped (not flat) |
|
|
No return to | Reset by switching the player off, then on again. |
disc is removed. | Check to see if the program requires another disc to be loaded. |
|
|
The player does not respond to | Aim the remote control directly at the sensor on the front of the player. |
the remote control. | Remove any obstacles between the player and the remote control. |
| Inspect or replace the batteries in the remote control. |
|
|
Buttons do not work. | In order to completely reset the player, unplug the AC cord from the AC |
| outlet for a few seconds. |
|
|
Player does not respond to all operating | Operations are not permitted by the disc. Refer to the instructions of |
commands during playback. | the disc. |
BEFORE REQUESTING SERVICE 33