Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

Problem

 

 

Solution

No power

Connect the AC power cable properly.

 

 

 

 

 

Press STANDBY/ON on the front panel to turn on the power.

 

 

 

 

This unit cannot read CD or

Use a commonly available CD/DVD lens cleaner to clean the lens

DVD

before sending this unit for repair.

 

 

 

 

“NO DISC” appears in the front

Check that the disc is placed in the disc tray correctly.

panel display

 

 

 

 

 

 

 

 

“UN DISC” appears in the front

The disc being loaded is not supported by this unit. Check the disc type

panel display

(see “Playable disc formats” on page 4).

 

 

 

 

Disc or file does not play

The CD-R/RW, DVD+R/RW/R DL, and DVD-R/RW/R DL must be

 

finalized.

 

 

 

 

 

Check that the disc label is facing up.

 

 

 

 

 

Check whether the disc is defective by trying another disc.

 

 

 

 

 

If you have recorded a JPEG, MP3, or WMA disc yourself, check that

 

your disc contains at least ten JPEG picture files or five MP3/WMA

 

music tracks.

 

 

 

 

 

Check the region code (see “Region codes” on page 3).

 

 

 

 

 

For MP3/WMA, check that the sampling rate and bit rate are

 

compatible.

 

 

 

 

 

For JPEG, check that the resolution is compatible (see “Specifications”

 

on page 48).

 

 

 

 

 

For WMA/WMV, check that the file is not protected by DRM (Digital

 

Rights Management).

 

 

 

 

 

For WMV, check that the file has been encoded by WMV9.

 

 

 

 

 

For WMV, check that the file is not Advanced Profile.

 

 

 

 

 

For WMV, check that the resolution of the file is 720 x 480/720 x 576

 

pixels or less.

 

 

 

 

No picture

Refer to the manual supplied with your TV to select the video input

 

channel correctly. Change the TV channel until you see the DVD

 

screen.

 

 

 

 

 

Turn on your TV.

 

 

 

 

 

Check the video connection.

 

 

 

 

No picture is displayed when

Follow the steps below to change the [HDMI VIDEO] to [AUTO].

you make HDMI connections

1.

Press OPEN/CLOSE ( ) on the front panel or press and hold

 

 

 

 

 

(using the HDMI jacks)

 

7 on the remote control to open the disc tray.

 

2. Press 2 on the remote control.

 

3.

Press SUBTITLE on the remote control.

 

 

 

 

 

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