80
Troubleshooting
Q2 When the Web Interface
is Not Working
SymptomCauseSolution
The Web interface
is inaccessible.
The PJP-MC24 does not
recognize the PC (The LINK
LED above the LAN port is not
lighted).
See “The LINK LED at the LAN port does
not turn on” (page 78).
The PC network settings are
incorrect (other PCs and
printers on the LAN are not
functioning).
• Recongure the LAN port and card
settings, and reboot the PC.
• Reset the PC IP address.
The PJP-MC24 is
malfunctioning.
Initialize the PJP-MC24 (page 84), and
recongure the settings.
The PJP-MC24 LAN Port IP
address has not been set.
• If connecting to a PC through a LAN port,
set the LAN port IP address.
• Properly congure the PC network
settings. When using DHCP, use
a separate DHCP server.
Access to the Web interface is
blocked.
• If the IP address access limitation feature
is enabled, the following message will be
displayed when you try to connect from
an unauthorized host:
Error503
“This server is available to members
only. I’m sorry, your host is not member.”
When using remote control, recongure
the GUI Settings.
• Connect to the PJP-MC24 using a PC
that has been granted access permission
or change the access settings on the
GUI Settings window.
The port number has been
changed on the GUI Settings
window.
Access by typing “http://(IP address):(port
number)/” (for example http://192.168.100.
101:80/) into your Web browser.
The specied URL is invalid. When using the PJP-MC24 for the rst
time or after reverting it to the defaults,
access “http://192.168.100.101/.”
The Web browser is
not congured to connect
via LAN.
If you are using Windows Internet Explorer
6: the connection settings are found in the
Connection tab under Internet Options.
If the connection method is set to dial-up,
the browser will not be able to access the
Web interface. Change the connection
setting to Never dial a connection.