12
Peace of Mind for Twelve Months

Standard guarantee conditions

We, Zanussi Limited undertake that if, within 12
months of the date of the purchase, this Zanussi
appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials,
we will, at our option, repair or replace the same
FREE OF ANY CHARGE for labour, materials or
carriage on condition that:
nThe appliance has been correctly installed and
used only on the electricity supply stated on the
rating plate.
nThe appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
nThe appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any
person not authorised by us.
All service work under this guarantee must be
undertaken by a Zanussi Service Force Centre.
Any appliance or defective part replaced shall
become the Company’s property.
This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside
these hours in which case a premium will be
charged.

Exclusions

This guarantee does not cover:

nDamage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
nCosts incurred for calls to put right an appliance
which is improperly installed or calls to
appliances outside the United Kingdom.
nAppliances found to be in use within a
commercial environment, plus those which are
subject to rental agreements.
nProducts of Zanussi manufacture which are NOT
marketed by Zanussi Ltd.

European guarantee

If you should move to another country within Europe
then your guarantee moves with you to your new
home subject to the following qualifications:
nThe guarantee starts from the date you first
purchased your product.
nThe guarantee is for the same period and to the
same extent for labour and parts as exists in the
new country of use for this brand or range of
products.
nThe guarantee relates to you and cannot be
transferred to another user.
nYour new home is within the European
Community (EC) or European Free Trade Area.
nThe product is installed and used in accordance
with our instructions and is only used
domestically, i.e. a normal household.
nThe product is installed taking into account
regulations in your new country.
Before you move please contact your nearest
Customer Care Centre, listed below, to give them
details of your new home. They will then ensure that
the local Service Organisation is aware of your move
and able to look after you and your appliances.
France Senlis +33 (0)344 62 29 99
Germany Nurnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)8 738 79 50
UK Newbury +44 (0)1635 521313