Alignment & Adjustments
6.3 Clearing Paper Jams
When a paper jam occurs, "Paper Jam" appears on the display. Refer to the table below to locate and clear the paper jam.
Message
Location of Jam
PAPER JAM 0 OPEN/CLOSE DOOR
In the paper tray
PAPER JAM 1 OPEN/CLOSE DOOR
In the paper exit area
PAPER JAM 2 CHECK INSIDE
In the fuser area or around the toner cartridge
BYPASS JAM
In the manual feeder
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps on the next pages to clear the jam.
6.3.1 In the Paper Tray
1 Open and close the front cover. The jammed paper is automatically ejected from the machine. If the paper is not ejected continue to step 2.
2 Pull the paper tray open.
3 Remove the jammed paper by gently pulling it straight out.
4 Insert the paper tray into the machine until it snaps into place.
5 Open and close the front cover to resume printing.
If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. See page
Service Manual
Samsung Electronics
