Symptom

 

 

 

 

 

The door will not open

The programme is still running (the door locked light is on).

 

The door lock has not yet released.

 

Water in the tub: the door cannot be opened if water is present in the

 

 

tub.

 

 

 

The machine makes an unusual

The machine is fitted with a type of motor which makes an unusual

noise

 

noise compared with other traditional motors. This new motor ensures a

 

 

softer start and more even distribution of the laundry in the drum when

 

 

spinning, as well as increased stability of the machine.

 

 

 

The machine does not dry or does

The drying time has not been selected

not dry properly

The water taps are not turned on

 

The drain filter is clogged

 

The machine is overloaded

 

The selected drying time is not adequate

 

The WASH’N’DRY button has not been depressed on AUTODRYING

 

 

programmes

 

 

 

If after the above checks, there is still a fault, call your local Zanussi Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare parts contact your local Zanussi Service Force Centre by telephoning:

Customer Care

For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

08705 929929

Your telephone call will be routed to the Service Centre covering your post code area.

Further information can be found in the accompanying customer care booklet and also in your telephone directory under “Z”.

When you call the Service Force Centre please make sure you give the model and serial number of the appliance.

Zanussi

55-77 High Street Slough Berkshire

SL1 1DZ

Tel: 08705 727727 *

*calls to this number may be recorded for training purposes

This information can be found on the rating plate (see picture) or on the guarantee card.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.

 

Mod

 

Prod. No

P0042

Ser. No

 

23

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Zanussi WDS 1183 W manual Service & Spare Parts, Customer Care, 08705