Symptom |
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|
|
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|
The door will not open | ■ | The programme is still running (the door locked light is on). |
| ■ | The door lock has not yet released. |
| ■ | Water in the tub: the door cannot be opened if water is present in the |
|
| tub. |
|
|
|
The machine makes an unusual | ■ | The machine is fitted with a type of motor which makes an unusual |
noise |
| noise compared with other traditional motors. This new motor ensures a |
|
| softer start and more even distribution of the laundry in the drum when |
|
| spinning, as well as increased stability of the machine. |
|
|
|
The machine does not dry or does | ■ | The drying time has not been selected |
not dry properly | ■ | The water taps are not turned on |
| ■ | The drain filter is clogged |
| ■ | The machine is overloaded |
| ■ | The selected drying time is not adequate |
| ■ | The WASH’N’DRY button has not been depressed on AUTODRYING |
|
| programmes |
|
|
|
If after the above checks, there is still a fault, call your local Zanussi Service Force Centre.
Service & Spare Parts
If you require an engineer or wish to purchase spare parts contact your local Zanussi Service Force Centre by telephoning:
Customer Care
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
08705 929929
Your telephone call will be routed to the Service Centre covering your post code area.
Further information can be found in the accompanying customer care booklet and also in your telephone directory under “Z”.
When you call the Service Force Centre please make sure you give the model and serial number of the appliance.
Zanussi
SL1 1DZ
Tel: 08705 727727 *
*calls to this number may be recorded for training purposes
This information can be found on the rating plate (see picture) or on the guarantee card.
| Mod |
| Prod. No |
P0042 | Ser. No |
|
23