Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Zanussi Service Force Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

Possible causes

 

 

 

The machine does not start

■

The door has not been closed.

 

■

The plug is not properly inserted in the power socket.

 

■

There is no current at the socket

 

■

The main fuse or the fuse in the plug has blown.

 

■

The selector dial is not correctly positioned.

 

■

The ON/OFF button has not been depressed.

 

 

 

The machine does not fill

■

Ensure the water taps are open.

 

■

The filters in the inlet hoses are blocked.

 

■

The inlet hoses may be squashed or kinked.

 

■

The door has not been closed.

 

 

 

The machine fills then empties

■

The end of the drain hose is too low.

immediately

■

The end of the drain hose is submerged in water.

 

■

There is no vent in the end of the drain hose.

 

 

 

The machine does not empty and/or

■

The drain hose may be squashed or kinked.

does not spin

■

A gentle programme has been selected.

 

■

The drain filter may be blocked.

 

■

The drain hose extension is not correct. Follow the instructions for

 

 

connecting to the waste.

 

■

The drainage system pipes are blocked.

 

 

 

There is water on the floor

■

Too much detergent or unsuitable detergent has been used (creates too

 

 

much foam).

 

■

Check whether there are any leaks from one of the inlet hose(s) fittings.

 

 

It is not always easy to see this as the water runs down the hose; check

 

 

to see if it is damp.

 

■

The drain hose may be damaged or not securely positioned.

 

■

The detergent dispenser drawer or recess is clogged.

 

■

The drainage system pipes are blocked.

 

 

 

Unsatisfactory washing results

■

Too little detergent or unsuitable detergent has been used. An

 

 

insufficient amount of detergent leaves the laundry looking grey and

 

 

causes lime scale to form.

 

■

Stubborn stains have not been treated prior to washing

 

■

The correct wash programme has not been selected.

 

■

Too much laundry has been placed in the drum.

 

 

 

The machine vibrates when spinning

■

The internal packing has not been removed.

 

■

The machine is in contact with the wall or furniture.

 

■

The machine is not level.

 

■

The washing load is badly distributed in the drum.

 

■

Maybe there is very little laundry in the drum.

 

 

 

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Zanussi WJS 1397 W manual Something Not Working
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WJS 1397 W specifications

The Zanussi WJS 1397 W is a front-loading washing machine that blends efficiency, performance, and user-friendly features. Designed with modern households in mind, it caters to those who seek the perfect balance between functionality and energy efficiency.

One of the standout features of the Zanussi WJS 1397 W is its large capacity. With a drum that can accommodate up to 9 kg of laundry, this model is ideal for bigger families or those who frequently wash bulkier items. The machine optimizes washing cycles to handle large loads effectively while maintaining exceptional cleaning results.

Energy efficiency is a critical consideration when choosing a washing machine, and the WJS 1397 W scores high on this front. It carries an impressive energy efficiency rating, ensuring that it consumes less electricity without compromising the cleaning quality. This aspect not only promotes sustainability but also helps in reducing monthly energy bills.

The WJS 1397 W is packed with various washing programs tailored to meet diverse laundry needs. These include specialized settings for cottons, synthetics, delicates, and more, allowing users to select the ideal program for each fabric type. Additionally, the machine comes with a quick wash option that can complete a cycle in as little as 30 minutes, perfect for when time is of the essence.

Another notable technology in this model is the delicate care feature, which adjusts the washing mechanics to protect sensitive garments, preventing damage while still delivering thorough cleaning. It also incorporates a variable spin speed feature, allowing users to customize the drying process based on their preferences.

The intuitive and user-friendly interface is designed for ease of use, featuring a clear display and easy-to-navigate control dials. The delayed start function allows users to schedule washes at their convenience, further adding to the machine's versatility.

In terms of reliability, the Zanussi WJS 1397 W is built to last, with robust components that withstand frequent use. Its sleek and modern design fits perfectly in any laundry space, while also being compact enough for apartments or smaller homes.

Overall, the Zanussi WJS 1397 W is an excellent choice for those looking for a dependable and efficient washing machine that combines advanced technologies with practical features to enhance the laundry experience.
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