Something not working
If the oven is not working correctly, please carry out the following checks, before contacting your local Service Centre. IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM | SOLUTION | |
# The oven does not come on | $ Check that the current time of day has been set on the | |
| programmer (see chapter "Setting the time of day") | |
| $ Check that both a cooking function and temperature | |
| have been selected. | |
| $ Check the oven is wired in properly, and the socket | |
| switch or the switch from the mains supply to the oven | |
| are ON. | |
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# The oven temperature light does not come on | $ Select a temperature with the thermostat control knob | |
$ Select a function with the oven function control knob. | ||
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# The oven light does not come on | $ Select a function with the oven function control knob | |
$ Check the light bulb, and replace it if necessary (see | ||
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| "Replacing the Oven Light") | |
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# It takes too long to finish the dishes, or they are | $ The temperature may need adjusting | |
cooked too fast. | $ Refer to the contents of this booklet, especially to the | |
| chapter “Using the Oven”. | |
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# Steam and condensation settle on the food and the | $ Leave dishes inside the oven no longer than | |
oven cavity. | minutes after the cooking is completed. | |
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# The electronic programmer does not work | $ Check the instructions for the timer. | |
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# The oven fan is noisy | $ Check that shelves and bakeware are not vibrating in | |
| contact with the oven back panel. | |
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Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading “Something Not Work- ing.”
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate)
5.The purchase date
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