Guarantee/Customer Service

Standard guarantee conditions

We, Zanussi-Electrolux, undertake that if within 12 months of the date of the purchase this Zanussi-Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

·The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.

·The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instruc- tions.

·The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not author- ised by us.

·Electrolux Service Force Centre must undertake all service work under this guarantee.

·Any appliance or defective part replaced shall become the Company’s property.

·This guarantee is in addition to your statutory and other legal rights.

Exclusions

·Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or remov- able parts of glass or plastic.

·Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.

·Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.

·Products of Electrolux manufacturer that are not marketed by Electrolux.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your postcode area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something not working” When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and postcode. 2.Your telephone number.

3.Clear concise details of the fault.

4.The model and Serial number of the appliance (found on the rating plate). 5.The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk

Customer Care Department

Electrolux Major Appliances

Addington Way

Luton

Bedfordshire, LU4 9QQ

Tel: 08705 727 727 (*)

(*) Calls may be recorded for training purposes

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Zanussi ZGL 62 ITX manual Service and Spare Parts, Customer Care

ZGL 62 ITX specifications

The Zanussi ZGL 62 ITX is an innovative built-in gas hob that boasts a blend of style, functionality, and cutting-edge technology. Designed for the modern kitchen, this appliance caters to both cooking enthusiasts and everyday users alike, delivering an outstanding culinary experience.

One of the standout features of the ZGL 62 ITX is its four gas burners, providing versatility for various cooking techniques. Each burner is engineered to provide precise heat control, which is essential for tasks that require exact temperatures, such as simmering sauces or frying meats. The burners are designed with different power outputs, accommodating everything from gentle simmering to intense boiling.

Safety is a significant consideration in the design of the ZGL 62 ITX. It incorporates a flame failure safety device, a crucial feature that ensures the gas supply is cut off automatically if the flame is accidentally extinguished. This technology gives users peace of mind, focusing on their cooking without worrying about safety hazards.

The ignition system of the ZGL 62 ITX adds to its convenience. With a simple push-and-turn control mechanism, users can ignite the burners with ease, eliminating the need for matches or lighters. This system is designed for quick access, allowing busy cooks to get started on their meals without delay.

In terms of aesthetics, the Zanussi ZGL 62 ITX features a sleek and modern design, with a stylish stainless-steel finish that complements various kitchen decors. The surface is not only beautiful but also practical, as it is easy to clean and maintain. The burners are equipped with enamel supports that provide stability for pots and pans while also being resilient against wear and tear.

Installing the ZGL 62 ITX is straightforward, thanks to its built-in design that fits seamlessly into standard kitchen cabinetry. The control knobs are positioned at the front for easy access, ensuring that users do not have to reach over hot pots and pans during cooking.

Overall, the Zanussi ZGL 62 ITX embodies a perfect harmony of innovative features and stylish design. Whether preparing a simple meal or an elaborate feast, this gas hob offers the reliability, safety, and control that home chefs need, making it an excellent addition to any kitchen. With its combination of function, safety features, and elegant design, the ZGL 62 ITX represents an ideal choice for those who value performance in their culinary endeavors.