With help of the error code on the display, it’s possible that you can solve the problem yourself. When the problem is solved, press in the button for the disrupted programme and the programme continues.
For other error codes on the display ( , followed by a numbers):
•Interrupt the dishwashing cycle.
•Switch the dishwasher off.
•Select the relevant programme again.
If the problem occurs again, contact your local service centre, stating the error code.
Fault | Check |
|
|
Indicator for the selected programme | • Is the water tap turned on? |
flashes: | • Is the filter inside the inlet hose blocked? |
The display shows error code , 10. | • Is the water inlet hose kinked or nipped? |
(Problems with the water supply). | • Are the filters clogged? |
| |
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Indicator for the selected programme | • Is the spigot blocked? |
flashes: | • Is the water drain hose kinked or nipped? |
The display shows error code , 20. | • Are the filters clogged? |
(Problems with water drainage). |
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Service
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
For Customer Service in Ireland please contact us at the address below:
Zanussi Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out an engineer, please ensure you have read the details under the heading ”Something Not Working”.
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate affixed to the rear of the dishwasher).
5.The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for
Customer Care Department
For general enquiries concerning your Zanussi Electrolux appliance or for further information on Zanussi Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk
Customer Care Department
Zanussi Electrolux
Slough
Berkshire
SL1 1DZ
Tel: 08705 727727 *
* call to this number may be recorded for training purposes.
Never attempt to repair the dishwasher yourself. Repairs carried out by unauthorised or inexperienced persons can cause injury or serious malfunctioning.
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