WHAT HAPPENS IF SOMETHING GOES WRONG?
Before contacting your local Zanussi Service Force Centre, check the following points:
The appliance does not work...
Check that:
“There is power at the socket.
“Ensure that there is not a power cut by checking the household lights.
“The fuse has not blown.
“The air circulation passages are not covered.
Vibration or abnormal noises...
“You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils of tubing at the rear, to the cooling plate/ evaporator or to the fixed freezer shelves. When the compressor is on, the refrigerant is being pumped round, and you will hear a whirring or pulsating noise from the compressor.
A thermostat controls the compressor, and you will hear a faint “click” when the thermostat cuts in and out.
Other points to check...
Check that:
“Have you turned the thermostat to the correct setting?
“Has door been left open causing the temperature to rise?
“Sometimes the freezer door will be difficult to open shortly after you have closed it. Don’t worry this is due to pressure difference which will quickly equalise and allow the door to open normally.
If, after the above checks, there is still a fault, call your local Zanussi Service Force Centre, whose address can be found in the accompanying Customer Care Booklet, and can also be found in your local telephone directory under «Z».
Please note that proof of purchase is required for any
Before contacting your local Zanussi Service Centre, make a note of the model and serial number. This information can be found on the rating plate situated inside the cabinet behind the bottom fridge/freezer drawer.
SERVICE DETAILS - ADHESIVE LABEL
When you return your guarantee card to Zanussi Ltd., you will receive an Appliance Guarantee and Maintenance Record Card together with an adhesive label. The label can be stuck to the machine or adjacent furniture.
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