Cleaning the Media Sensor
The Media sensor is located inside the media compartment under the print head. Blow out any dust deposits carefully, then finish cleaning with the cleaning pen supplied with the printer and/or alcohol and cotton swabs.
Linerless Media Printers
Printers using linerless media require more frequent cleaning. Linerless media deposits adhesive which must be removed for optimum performance. Linerless printers can be identified by a platen which is not black, or by reading the unit’s fifteen digit Product Configuration Code (PCC) label on the back of the printer. PCC digit “8” will be “B”, “”D”, “F”, or “H” for linerless printers.
Note: It is not necessary to clean the platen on linerless units. The platen material is self cleaning and will not require constant maintenance.
When cleaning, use only the Cleaning Pen provided with each printer or isopropyl alcohol.
•Open the printer by squeezing the finger grips on either side of the media compartment cover. •Surfaces inside the media compartment that come in contact with the linerless media adhesive should be cleaned, along with:
•Print mechanism area around the Sensor •Printhead
•Inside surface of the edge guide
Allow printer to dry before resuming printing.